MyRelevance Privacy Policy
Last Updated: 22/11/2025
MyRelevance (“we”, “our”, “us”) is committed to protecting your privacy and treating every visitor, subscriber, and community member with dignity and respect. Our mission is to help people grow, learn, and find relevance — never to exploit, profile, or harm anyone.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit myrelevance.org, use our content, join our Academy, subscribe to newsletters, or participate in community spaces.
1. Information We Collect
We collect only the information that is reasonably necessary to provide our services and maintain a safe, functioning website.
1.1 Information You Provide
Name and email address (e.g., when joining the community, enrolling in courses, or submitting a form)
Optional profile details (if you choose to add them)
Messages or submissions (e.g., stories, comments, inquiries)
1.2 Automatically Collected Data
Standard website analytics such as:
IP address
Browser type
Device info
Pages visited
Time spent on site
This data helps us maintain website performance and security.
1.3 Payment Information
If you purchase a membership, product, or course:
Payments are processed by trusted third-party payment providers (e.g., Stripe, PayPal).
We never store or have access to your full credit card details.
2. How We Use Your Information
We use information only for legitimate purposes, including:
Providing access to courses, community features, and newsletters
Improving website functionality and user experience
Communicating important updates or service-related notices
Responding to inquiries
Maintaining security and preventing misuse
We do NOT:
Sell your data
Share your information with advertisers
Track you across unrelated websites
Use your personal information to exploit vulnerabilities or manipulate behaviour
Our intention is always aligned with education, empowerment, and wellbeing.
3. Legal Basis for Processing (required by POPIA/GDPR principles)
We process personal data on the basis of:
Consent — when you sign up or submit information
Legitimate interest — improving services, ensuring security, preventing misuse
Legal obligation — where required by South African law
You may withdraw consent at any time.
4. How We Protect Your Data
We use reasonable and industry-standard security measures including:
HTTPS encryption
Secure hosting
Strong access controls
Limited data retention
Regular security updates
No system is 100% secure, but we take data protection very seriously and aim to minimise risk wherever possible.
5. Sharing of Information
We may share your information only when necessary:
With service providers who support website functionality (e.g., email delivery tools, payment processors)
When required by law, regulation, or legal process
To prevent harm, fraud, or security breaches
We do not sell or rent personal data — ever.
6. Cookies & Tracking
We use cookies to:
Maintain site functionality
Improve performance
Remember preferences
Provide basic analytics
You can disable cookies in your browser at any time.
7. Your Rights
You have the right to:
Access your personal data
Correct inaccuracies
Request deletion
Withdraw consent
Ask how your data is used
Contact details appear at the bottom of this policy.
8. Data Retention
We keep personal information only for as long as necessary:
Active community/member accounts — until deletion
Email subscription data — until you unsubscribe
Analytics data — for security and performance purposes
We delete or anonymise data when it is no longer needed.
9. Children’s Privacy
MyRelevance does not knowingly collect information from individuals under 16. If you believe data was collected unintentionally, contact us and we will remove it promptly.
10. External Links
Our website may link to third-party websites. We are not responsible for their privacy practices. Review their policies before using their sites.
11. Updates to This Policy
We may update this policy to stay aligned with laws and best practices. Any changes will appear on this page with a new “Last Updated” date.
12. Contact Us
If you have questions, concerns, or requests regarding this policy or your personal data, you may contact us at:
Email: info@myrelevance.org
Website: https://myrelevance.org
We value transparency and will respond promptly and respectfully.